Comments on: The Lying Bastards Lying to Us http://www.sarahcarey.ie/2008/04/28/the-lying-bastards-lying-to-us/ An Irish woman's social, political and domestic commentary Sat, 19 Mar 2011 23:50:34 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: Tomaltach http://www.sarahcarey.ie/2008/04/28/the-lying-bastards-lying-to-us/comment-page-1/#comment-264575 Tomaltach Tue, 29 Apr 2008 12:33:33 +0000 http://www.sarahcarey.ie/?p=1352#comment-264575 "<i>The Bank of Ireland laptop saga proves once again that when it comes to fraud protection, the financial institutions are only interested in preventing fraud against themselves, not their customers.</i>" I agree about them being idiots and that their handling of this incident has shown contempt for the general public and their customers. But I don't think it was a case of them not caring about fraud against their customers. They have said that in the event of any fraud taking place they would cover the cost. And it would hardly be good for their business if such a fraud did exist. This was down to incompetent management. That a bank had information like this unencrypted is pretty shocking. I doesn't inspire confidence, and since banks are founded on confidence and trust, this is something of an own goal. “The Bank of Ireland laptop saga proves once again that when it comes to fraud protection, the financial institutions are only interested in preventing fraud against themselves, not their customers.”

I agree about them being idiots and that their handling of this incident has shown contempt for the general public and their customers.

But I don’t think it was a case of them not caring about fraud against their customers. They have said that in the event of any fraud taking place they would cover the cost. And it would hardly be good for their business if such a fraud did exist. This was down to incompetent management. That a bank had information like this unencrypted is pretty shocking. I doesn’t inspire confidence, and since banks are founded on confidence and trust, this is something of an own goal.

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