04.28.08
The Lying Bastards Lying to Us
Well what do you know, they kept it under wraps for months, then supposedly came clean, and now they’ve had to come clean again. The BOI didn’t lose the details of 10,000 customers but 30,000. Idiots. And who are these fools leaving their laptops in cars anyway?
Daire O’Brien’s column last week in the Indo was the best on the subject I thought. Hope he addresses it again.
“The Bank of Ireland laptop saga proves once again that when it comes to fraud protection, the financial institutions are only interested in preventing fraud against themselves, not their customers.”
Tomaltach said,
April 29, 2008 at 1:33 pm
“The Bank of Ireland laptop saga proves once again that when it comes to fraud protection, the financial institutions are only interested in preventing fraud against themselves, not their customers.”
I agree about them being idiots and that their handling of this incident has shown contempt for the general public and their customers.
But I don’t think it was a case of them not caring about fraud against their customers. They have said that in the event of any fraud taking place they would cover the cost. And it would hardly be good for their business if such a fraud did exist. This was down to incompetent management. That a bank had information like this unencrypted is pretty shocking. I doesn’t inspire confidence, and since banks are founded on confidence and trust, this is something of an own goal.